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Customer Service

Shipping & Delivery

We want you to be completely satisfied with every purchase you make with us. Everything in our website is unconditionally guaranteed. All orders shipped via standard shipping should be received within 5 to 10 business days. We do ship worldwide. In this case your order usually will arrive within 14-21 business days. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. Note that swimsuits are a very delicate and personal piece. We only return or exchange them in case of manufacture defects. The returns must be made within 8 business days. The original shipping and handling charges are not refundable in case of returns. Please allow up to two billing cycles for a refund to appear on your credit card statement. for any questions please feel free to contact us at: sales@theacquashop.com or 707-50-ACQUA 

Privacy & Security

At Acqua Shop, we recognize that you care how information about you is used and shared and respect your privacy. This Privacy Policy informs you of how information is collected on and through our lucy.com (the “Web Site”) and how we use and disclose this information. Information collected on or through this Web Site may be collected by Acqua Shop or by third-party service providers acting on our behalf. The term "we" as used in this Privacy Policy may include our third-party service providers, particularly with respect to the collection, use and storage of information. By accessing this Web Site, you agree to be bound by this Privacy Policy.

This Privacy Policy was last updated Oct 10, 2009. This Privacy Policy may be updated from time to time. Please check back periodically for further updates and changes.

 

 

Returns & Replacements